Call +44 204 571 2886 to speak to a Gold Specialist
Guide

THE BUYING GUIDE

Embark on your gold journey with ease through the Goldcap
5 Step Plan. Our team of experts are dedicated to providing you with a safe, professional, and enjoyable experience as you venture into the world of gold and precious metals. Whether you're a first-time buyer or aiming to create a lasting legacy for your loved ones, trust in Goldcap to make your gold buying experience seamless.

Step 01

Personalised Guidance

Goldcap's London operation is home to knowledgeable and friendly professionals, real people based in the UK, not a distant call centre. Our representatives are passionate about gold, ready to discuss prices, what to look for, and provide insights with no pressure. Book an appointment for a call back, and let our team guide you through the initial steps.

Step 02

Tailored Portfolio Creation

Your Gold Specialist is here to assist you in crafting a personalised portfolio that aligns with your financial position. Whether you're starting with a few coins or envisioning a comprehensive collection over time, our team is ready to discuss not only gold but also silver and platinum options, ensuring a diverse and well-balanced strategy.

Step 03

Personalised Coin Collection Exploration

Delve into the world of coin collecting, a deeply personal journey tailored to your preferences. Your Gold Specialist is eager to thoroughly discuss the diverse options available to you. At Goldcap, there's never any pressure to make on-the-spot decisions – it's not the Goldcap way. After exchanging ideas, take the time to discuss your options with family and friends, ensuring that your gold collection aligns seamlessly with your vision.

Step 04

Compliance and Security Assurance

As we progress, discussions around shipping, storage, and payment options take centre stage. Our compliance team will diligently review your proof of identity, a necessary step mandated by anti-money laundering and fraud legislation governing our industry. This stringent internal security check ensures that all transactions adhere to the highest standards of compliance and security.

Step 05

Seamless Delivery or Secure Storage

With compliance checks completed, your gold is poised for the next phase. You'll receive advance notification of your delivery date if you opt for direct shipment. Alternatively, for those choosing secure storage options, notifications will follow once the delivery has taken place. Whether your gold is bound for your doorstep or securely stored, Goldcap ensures a smooth and transparent process from selection to delivery.

Download Our Goldcap Guide

Discover the benefits of gold and silver with GoldCap

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FAQs

Find answers to frequently asked questions about our products and services.

What are your products?

Our products include a wide range of precious gold and silver coins, as well as other precious metal products. We offer various sizes and designs to suit different preferences and budgets.

How to buy?

To purchase our products, simply browse our online catalogue, select the items you want, and proceed to checkout. We offer secure payment options and reliable shipping services.

Are discounts available?

Yes, we occasionally offer discounts and promotions on selected products. Make sure to subscribe to our newsletter to stay updated on our latest offers.

What is the return policy?

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.

Is my information secure?

Yes, we take the security of your personal information seriously. We use industry-standard encryption and secure protocols to protect your data.